FAQs
Residents can call the RCSD office at 562-430-3707 or Street Sweeping Corp of America at 562-861-4606. District personnel will do every thing possible to resolve the matter. Very often, situations are beyond the control of the District. If it is a sweeping issue, the District will notify the street sweeping company and attempt to get a response to a resident’s complaint. Parking citation and enforcement issues must be dealt with through the Orange County Sheriffs Department. Please follow the instructions on the back of your citation.
Please visit our "Drop us a Line" page and explain the situation and/or question that you have.
To cover our processing costs.
After an application is approved and a User Permit is granted by the District & signed by the renter.
At the time your User Permit is issued by the District or no less than 10 days prior to your event.
No. An application must be submitted and then approved by the District first. A reservation is only achieved after the District grants a User Permit; whereby you must visit the RCSD office, sign the User Permit and pay an application fee and deposit.
No. RCSD requires that you fill out an application first. Once your application is approved you must come to the RCSD office to sign your User Permit and pay at least the application fee and deposit in person.
No more than a few days before your scheduled event. The General Clerk will advise you as to when the best time is.
Your refund check will be mailed to you approximately 8-10 business days after your event OR later if you fail to return the key and/or gate opener promptly after your event.
You’ll receive a complete set of alarm instructions when you pick up your key.
If you cancel your reservation, you will forfeit the $20.00 application fee.
No. You’ll have to supply your own special equipment for your event.
Residents can rent a facility up to 6 months in advance. Non-residents can rent a facility up to 3 months in advance.
Yes. The District accepts credit cards and checks. Reservations and payments for tennis and picnic site reservations must be made online.
Residents may book a tennis court up to two weeks in advance. Non residents may book a court up to one week in advance.
Because the RCSD needs to maintain complete and accurate databases.
Maximum of up to 2 hours per day. Each hour of play will be scheduled under one name only.
The courts are located in a public park, paid for in part by general tax dollars.
The high ceilings make it extremely difficult to retrieve escaped balloons.
Because the noise would disturb the surrounding neighborhood.
This is normal practice among most cities/recreation departments.
Since only one Parking Enforcement Officer is deployed during street sweeping days, the officer can only attempt to follow one sweeper during the day. Many communities utilize one or more officer per street sweeper, thus minimizing the number of missed cars or citing of vehicles after the street has been swept.
Rossmoor is somewhat unique in that the streets are laid out in a manner that would make sweeping alternate sides of the street infeasible without signage indicating days and hours of street sweeping. It has been estimated that it would take about 7000 signs located approximately in front of every three or four homes to make the change. Also a new contract would have to be negotiated for dedicated street sweepers on more than two days per month. This would increase costs for street sweeping, fabricating and installing signs and be considered by some to be sign blight throughout the community.
There are many reasons. a) operator error, b) parked cars, c) construction vehicles blocking access to cul-de-sacs, d) parents dropping off school children, e) utility/road work on streets causing an obstruction to the route.
The RCSD receives no revenue from street sweeping. All monies collected by this process are deposited in the County’s General Fund.
Street sweeping is intended to clean what naturally is present on the street. Too often, residents or their gardeners will blow all of the grass cuttings, leaves and small branches from pruning into the street. Vacuum street sweepers used in Rossmoor will clog when there is excess material or branches in the street. Residents should bag and dispose of in trash cans all materials from their yards. Also, over watering causes standing water which mixes with debris in the gutter. This can cause health issues such as the breeding of mosquitoes. Further, wet leaves substantially add to the weight and volume of materials which must be disposed of.
Yes! Our tennis courts, pickelball courts and picnic sites are now reserved online and paid for online with a credit card. Picnic sites may only be reserved by Rossmoor residents. Picnic sites are available to non residents on a first-come, first-served basis. For more information, please click online services to be directed to the online reservation portal.
All sidewalk, curbs and gutter service requests should be directed to Orange County Public Works at (714) 955-0200. Orange County is also responsible for flood channels, street lights, street repairs and roadway markings and signage.
Electrical service in the City of Los Alamitos is provided by Southern California Edison. For more information, visit: www.sce.com or call Southern California Edison at (800) 655-4555. To report a Power Outage, call (800) 611-1911.
Golden State Water Company in Los Alamitos 909-394-2272. For 24-hour Customer Service or Emergency Service call (800) 999-4033.
The Rossmoor / Los Alamitos Sewer District maintains all common sewer lines, which are the main lines that run down the center of the street. (562) 431-2223. The District’s 24-hour Emergency Response Line is (562) 431-2223. Homeowners are responsible for sewer lines up to the main, common line.